Services > BPO

TfL issues pre-tender document for information management services

Charlotte Jee Published 14 November 2012

TfL to undertake soft market test for £150m per annum information management contract

Transport for London (TfL) has released a pre-tender for a framework agreement, worth £150m per year, for its information management (IM) function.

Potential suppliers have been invited to attend a market testing day on November 27 2012 to discuss a 'service towers' model built around service integration and management (SIAM), network services, data centre and hosting services, end user computing services, and application development and maintenance services.

Suppliers' opportunities connected to this procurement could include business relationship management, service management, design and operations, public Wi-Fi, CCTV, servers, data centre networks, contract management and office applications.

According to the pre-tender document, 'TfL wishes to investigate what opportunities there may be to improve IM service delivery and/or reduce costs through alternative sourcing arrangements. TfL will use the output from the soft market test to inform its internal business case and determine how to proceed with sourcing in the most effective way'.

According to Josh Hewer, transport analyst with public sector IT specialist Kable, "with TfL's restructuring project, dubbed 'Project Horizon' well underway, it's a sensible time to assess back office arrangements and ICT provision."

"This notice follows a similar notice for corporate services a few weeks ago. Suppliers looking for business at one of the biggest public sector organisations need to attend this event, on the assumption that if everything is up for grabs, certain established TfL suppliers may struggle to hang on to their contracts, most of which are due to expire before 2015", added Hewer.

"However, the standard caveat that it is under no obligation to follow up the market test with procurement should be taken very seriously in this case. As a mature customer TfL will look to suppliers to help develop its future ICT requirements but will not be naive about what will achieve best value-for-money."

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